| Company name : |
KnacK BPO Solutions customer support,email support,data entry |
| Rated a total of 0 times . |
Profile :
COMPANY PROFILE
Knack BPO Solutions was established in 2001 by a team of professionals to cater to the BPO industry. Knack BPO Solutions provides status of HR recruitment and Training, Reseller partnership programs & Customer Relation Management Solutions for our clients through outsourcing services for various industrial segments.
The core focus of the company is to reduce the operating costs of our existing and prospective clientele, by increasing their productivity through our outsourcing operations. Some of the industrial verticals we specialize in are, Banking & Insurance, Consumer Products, Engineering, IT / Telecom, IT Enabled Services, Manufacturing, Media & Entertainment, Services & Hospitality.
Outsourcing Thoughts
High quality service with low labor cost
Effective utilization of time zone (24x7 service)
Availability of multi-technological skills
30 to 50% reduction in project cost Reduce and Control Operating Costs
Improve Company Focus
Gain Access to World-class Capabilities
Gain Access to Resources that are Not Available
Internally Enhance Efficiency
KnacK ARM
Knack Arm provides contract and direct-hire services in all technical & non-technical related fields. We can help anyone searching for short-term positions, project contracts or a long-term career. Knack BPO Solutions is spearhead & and committed to provide value-added staffing solutions to our clients. We are able to drive immeasurable results in recruitment and workforce management.
Knack Arm is a leader in delivering staffing services in a variety of industries. Whether you are seeking employment or a new employee, our holistic approach to temporary, temp-to-hire and direct hire staffing will make it easier for our clients to achieve their goals. We test and screen our applicants to find the right person for each position.
Whether you are staffing during employee vacations, special projects or peak workloads, Knack provides trained and available workers to keep your business running efficiently. KnacK BPO Solutions is dedicated to provide highly qualified customer contact professionals who deliver the human touch to your customers.
KnacK BooN
Our trained team of our outbound call centers performs labor-intensive outbound calling that can increase our clients' sales representatives' productivity, turn their customer/prospect database into an updated powerful marketing tool and ultimately make a significant impact on their bottom line.
We do outbound direct market campaigning, selling home equity loans to target consumers, tele-marketing for extended warranty, giving welcome calls and insurance calls, customer retentions calls, proactive telecalling, Selling the services related to partner programs and promotions, selling 'sticky services' and making sales referrals.
KnacK BOON is one of the largest customer care service providers in India. We help our clients establish benchmarks in world-class customer service. At KnacK, every agent / associate strives to bring exceptional experience to the client's customers and provides first contact resolution.
KnacK BOON provides simple to high-end tech support including customer service, product feature / services support and troubleshooting. We have exceptional experience in supporting diverse hardware and software products. KnacK has successfully launched pilots, followed by rapid increase in size and scope without compromising on project metrics. KNACK Boons Major Focus is on the following domains.
o Customer Retention Services
o Inbound & Outbound Call Center Services
o Product & Business Promotions
KnacK Boon Provides
Marketing strategies
Sales and promotions
Customer retention services
Collections and recovery services
Product / service features support
Outbound telemarketing/follow up
Inbound call centre response service
Billing queries
Compliant and query resolution
Activation and change of services
Cross-sell and up-sell
Correspondence management
Lead Generation Programs
Increase memberships and membership renewals
direct mail & Follow up campaigns
Product information support
Insurance claims calls
Service / plan changes
Enhance exposure within your target markets
Increase market share
Speed up the closure of new accounts
Conduct market research
B2B/B2C Customer Acquisition
Win Back Programs
Tele surveys
Customer Relationship Management
Loyalty Programs,
Welcome Calls,
Service Satisfaction Follow ups, etc.,
CLIENTELE
TATA Teleservices Limited
Hutchinson Essar South Limited
Bharti Teleservices
ICICI Bank Limited
The Times Group RadioMirchi
HCL technologies
Covansys
Synova innovative Technologies
Electronic Data Systems
Ramco Systems
Locus Technologies
Scion International
Kumaran Systems
Bhanu Technologies
Zee Group New Era Entertainment Limited
TATA-AIG Life Insurance Insurance
Max new York Life Insurance
Jasubhai Digital Media
ACCEL Frontline Ltd
PBSC Spectacular Solutions Pvt Ltd
Swiss India Ltd
Texcel International
Slash support
Tec pacific
Locus Technologies Pvt Ltd
Electocare systems pvt ltd.,
Proteck Machineries Private Limited
Pipe supports India P Ltd.,
|
Experience :
6 years in E business Solutions and Business Process Outsourcing |
Business terms :
|
